For additional support for your Black Card, please feel free to email us at, or give us a call at (760) 542-6397


Better Buzz Coffee gift cards are not subject to any service fees or expiration dates. Your use of a gift card constitutes your acceptance of the complete terms and conditions (including the Dispute Resolution provisions as stated herein).

Better Buzz Coffee gift cards are redeemable for food, drink and eligible merchandise at participating Better Buzz Coffee locations in the US. Eligible merchandise or services are determined by Better Buzz Coffee in its sole discretion and may be changed without notice. Gift cards cannot be used to purchase other gift cards and you will not receive Loyalty Points for the purchase of any gift card. Gift cards cannot be redeemed for cash or applied as payment to any Better Buzz Coffee account, unless required by law.

In California, all Better Buzz Coffee gift cards are redeemable for cash upon request if the balance on the card is less than $10.00. Better Buzz Coffee gift cards may be redeemable for cash when their balance falls below a certain amount in other States as well. Unless you have an original sales receipt, proof of purchase for your gift card and your 16 digit gift card number, the remaining gift card value will not be replaced if lost, stolen or damaged. The replacement value will be the remaining gift card value at the time the loss, theft or unauthorized use is reported.


Lost, stolen or damaged Better Buzz Coffee gift cards may be replaced with a new gift card in the amount of any remaining balance on the gift card after Better Buzz Coffees receipt of the number and proof of purchase (i.e., receipt) of the lost, stolen or damaged gift card. If your gift card has been lost, stolen or damaged, please call us at 760-542-6397 Fraudulent submissions may result in prosecution under applicable federal mail fraud statutes.


All disputes between you and Better Buzz Coffee regarding your purchase, use or non-use of any gift card shall be resolved by binding individual arbitration under the American Arbitration Association's rules for consumer-related disputes. Neither you nor Better Buzz Coffee will participate in a class action or class-wide arbitration for any claims covered by these Terms. If this class action waiver is found to be unenforceable in a particular case, then this entire arbitration agreement shall be null and void in that case. Your use or purchase of a gift card constitutes your acceptance of this arbitration agreement.