Systems
Better Buzz Coffee Company prides themselves in successful systems in every aspect of the coffee business. The systems are what truly separate Better Buzz Coffee from the competition. Each franchisee will attend an in-depth Better Buzz Coffee College, BUZZ College, focusing on, the coffee industry and its future growth, the origin of coffee, Better Buzz Coffee operations, drink preparation, management, customer service, cash handling, product inventory, merchandising, register protocol, equipment maintenance, health inspections and sanitizing systems, and drink preparation focusing on quality, consistency, and efficiency. Each and every Better Buzz Coffee franchise will produce a product that is prepared exactly the same creating a consistent, efficient, high quality, professionally prepared, gourmet coffee drink each and every time.
Building systems is not an easy task for anyone. It usually involves the responsibility of learning through trial and error and takes years to perfect. Our system is displaceable amongst multiple locations in numerous geographic regions. Better Buzz Coffee Company’s systems are developed and created for its franchisees for immediate success, brand recognition and a product that is consistent and tastes great across the country.
Promotions
Better Buzz Coffee has been using the same exact systems to build a solid customer base and brand recognition throughout the country.. Having a nationally known franchise or national brand behind your company provides you with constant promotions for your Better Buzz Coffee franchise. So whether it’s a Gingerbread Latte promotion or a Valentine’s Day mocha, Better Buzz Coffee Company assists it’s franchisees in every aspect of the coffee business. They do this by providing monthly packages to franchisees consisting of advertising promotions, franchisee newsletters, as well as monthly drink promotions and specials from corporate headquarters.
Every Better Buzz Coffee franchise duplicates the same exact system, and customers know that they will receive the same level of service and the same quality product no matter what location they are at.
Brand recognition:
Better Buzz has been actively involved in the specialty coffee industry for numerous years and has built a brand recognized name and company within that industry. Through our promotional campaigns, logo tees, cups and whole bean coffee, customers will be sure to recognize the brand when they see your store or kiosk.
Employee Hiring, Training, and Manual:
Employee hiring is one of the hardest steps for every franchisee. Your business is only as good as the people you hire and the employees are representing your company to the customer. What qualities should your employees have? How much experience is needed? How do I know that they’re going to show up everyday? These are questions every employer asks him/herself for every opening, but the answers to these questions and others are not always so obvious. Sometimes they can’t be answered at all, but Better Buzz Coffee can help you understand the qualities to look for in each potential employee. With our employee hiring system, you will be provided with the knowledge necessary to obtain outstanding employees.
Employee training can be easy or difficult, depending on the experience of the employer and employee, as well as the dedication of both. Of course there are many other factors that could affect the skill of an employee, but Better Buzz Coffee Company can help you minimize the bad and maximize the good in each trainee through their proven employee training systems. Also provided to each franchisee is the employee training manual, used by previous Better Buzz franchises and improved throughout the years to provide all of your existing and future employees with the proper methods of drink preparation, attire, customer service, merchandising, up selling and more. These systems are designed to increase profits, minimize errors, and maximize growth.
Coffee Industry
During BUZZ College you will learn about the growth of the coffee industry and the roll Better Buzz Coffee will be playing in the industry. You will know first hand the exciting industry that you are entering and the growth potential that you have been presented with.
Roasting and the Origin of Coffee
What separates Better Buzz Coffee from the competition? Find out specifically in BUZZ College! Learn about the origin of the coffee bean, how it was discovered, the geographic regions that it is produced, and what procedures are used for roasting, and how freshness and decompression play a roll in the overall taste of the bean. You will learn how our roasting procedures surpass the competition.
Management
Every franchisee is only as good as the management hired, the baristas performing the drink preparation and the service. Each franchisee will learn an in depth hiring procedure for management and baristas to build a successful Better Buzz Coffee franchise that is second to none. Providing exceptional customer service and properly executed drink preparation throughout the entire staff that is consistent and efficient.
Customer Service
Better Buzz Coffee Company prides ourselves in our staff and our baristas. Our systems are designed to implement a strict customer service interaction protocol, focusing on up-selling and building relationships with each and every customer increasing sales for Better Buzz franchise owners. The training is exceptional and will leave you feeling confident and sure of your business and barista skills to be used with your new business.
Drink Preparation
How do you make the perfect blended mocha? Better Buzz Coffee Company’s experienced training consultants will assist you in every aspect of drink preparation from steaming milk to proper shot extraction. You will become a Better Buzz Coffee College graduate and a certified master barista trainer. Within the drink preparation system you will be taught the proper methods to utilize in order to create every Better Buzz Coffee drink with perfection. Don’t waste time building your own system, use a proven system. It’s the “buzz” all across the nation!
Cash Handling and Register Protocol
Having a franchise will provide you with many different employees over time. But you won’t always hire the Good Samaritan. So how do you assure yourself that every employee is treating your business’ register and cash flow properly? That’s right, with Better Buzz Coffee’s register protocol and cash handling systems. A Better Buzz Coffee representative will teach you the proper procedures for handling cash, counting down a register, monitoring employee drawers and customer interaction.
Equipment Maintenance
If you’ve never had a coffee business before, chances are that you don’t know the exact maintenance schedule of a $10,000 espresso machine, but that’s okay. At Better Buzz Coffee they’ve already thought of a maintenance schedule for you, ensuring your equipment runs properly with every espresso shot pulled. Better Buzz Coffee will provide you with the proper maintenance schedule and techniques to keep your equipment running smoothly.
Health Inspections
Not everyone enjoys health inspections, but there isn’t much you can do to avoid them. Better Buzz Coffee can prepare you with proper health code information, systems, and updates Our designs are built by Coffee Cart Biz Inc. and Coffee Supply Inc. Their health department specialists work together with Better Buzz Coffee, Better Buzz franchisee’s and health departments nationwide in order to keep you in good standing with the health department from the get go.
Cleaning Procedures
Customers and employees sometimes have different views on what is and isn’t attractive to the eye. Cleanliness is a major part of every business and must be systematically implemented in every franchise. Better Buzz Coffee Company will provide you with proper cleaning systems and procedures to assist your franchise in providing a clean, professional, sanitary work area sanitized properly and full of profits.
All of Better Buzz Coffee Company’s systems have proven themselves to owners and operators across the nation. Each system allows the franchisee to feel comfort and security in their franchise. With the Better Buzz systems, profit margin is increased, employees are well informed, and customers are assured the same great taste across the country with a more effective “Buzz”. What more could an entrepreneur need than a Better Buzz franchise?
